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Aetna Open Choice PPO is a Preferred Provider Organization plan type designed to give members flexibility when choosing healthcare providers. Members can generally visit providers inside or outside the network without a referral. In-network providers have negotiated rates, which may reduce member costs. The exact covered services, deductibles, copayments, coinsurance, out-of-network benefits and exclusions depend on the specific policy or employer plan. Members should review their Summary of Benefits and Coverage before enrolling.
Visit providers in or out of network without a referral; in-network care may cost less
The main advantage of the Open Choice PPO design is provider flexibility: members can generally access in-network and out-of-network providers without a referral. Staying in network may provide lower contracted rates and simpler claims handling. However, out-of-network care can cost more, and certain services may require prior authorization. This is a plan-type overview, not a promise of identical benefits across all Aetna policies. Check the applicable plan documents, provider directory, prescription formulary and cost-sharing rules before making a decision.

Aetna
Key Insights
Founded
1853
Aetna was established 173 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
0% CSR, calculated as a 3-year average
Aetna settles 0% of all claims it receives.
Network Hospitals
5,700+
Aetna has a network of 5,700+ hospitals, ensuring wide accessibility and convenience for policyholders.
Members can use participating doctors, hospitals and other healthcare providers in the applicable Aetna network.
Confirm that the provider participates in your exact plan network.
The PPO design generally allows members to receive covered care from providers outside the network, subject to policy terms.
Member costs may be higher and balance-billing rules may apply.
A referral is generally not required to visit an in-network or out-of-network provider under the Open Choice PPO design.
Prior authorization can still be required for certain services.
Participating providers agree to contracted rates for covered services.
Actual member savings depend on deductibles, copays and coinsurance.
The applicable policy determines coverage for eligible medical services and preventive care.
Covered services, limits and cost-sharing must be checked in the plan documents.
Conditions or treatments that the policy clearly says it will not cover.
Insurer
Aetna plans and claim process
It is a Preferred Provider Organization plan design that generally lets members choose in-network or out-of-network providers without a referral. Actual benefits depend on the specific policy.
A referral is generally not required under the Open Choice PPO design. Certain services may still require prior authorization.
The PPO design generally allows out-of-network care for covered services, but your costs may be higher. Check the applicable plan documents.
Disclaimer: Premium amounts are indicative and may vary based on age, health, and plan selected. Ratings and figures are based on publicly available company disclosures and state insurance department filings. Finzony is not an insurance broker or agent. Verify all details on the official Aetna website before purchasing.
Contact Details
1-800-872-3862
Headquarters: 151 Farmington Avenue, Hartford, CT 06156, United States
Official Website
aetna.com
Visit the official Aetna website for plan brochures, premium quotes and policy services.
The aforementioned ratios have been averaged over three years (FY24-FY26)
There is no single universal premium for this plan type. Pricing depends on the specific policy, location, coverage tier and eligibility.
Prescription benefits may be included, but coverage, formularies, drug tiers and cost-sharing depend on the specific plan.
No. Coverage is subject to the policy’s terms, exclusions, limits, medical-necessity requirements and any applicable authorization rules.