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Aetna Managed Choice POS is a Point of Service health plan design that combines primary-care coordination with options to receive covered care from preferred and nonpreferred providers. Under the traditional Managed Choice POS design, members select a primary care physician and may need referrals for preferred specialist care to receive the applicable benefit level. The plan design also allows access to other providers for covered expenses, but out-of-pocket costs may be higher. Actual network rules, deductibles, copayments, coinsurance, covered services and exclusions depend on the specific policy or employer plan.
Use preferred providers for lower potential costs, with additional provider flexibility subject to plan rules
The main consideration with Managed Choice POS is how provider choice affects the member’s costs. Following the plan’s primary-care and referral process may help members access preferred care at lower out-of-pocket cost. Using nonpreferred providers or bypassing required referrals can result in higher expenses or different benefit treatment. Prior authorization may also apply to certain services. Members should review their own Summary of Benefits and Coverage, referral rules, provider directory and out-of-network provisions before enrolling.

Aetna
Key Insights
Founded
1853
Aetna was established 173 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
0% CSR, calculated as a 3-year average
Aetna settles 0% of all claims it receives.
Network Hospitals
5,700+
Aetna has a network of 5,700+ hospitals, ensuring wide accessibility and convenience for policyholders.
The traditional Managed Choice POS design uses a selected primary care physician to coordinate care.
Confirm PCP selection rules for the specific policy.
Members can access preferred providers who have contracted rates with the insurer.
Network participation depends on the exact plan and location.
Referrals may be needed from the selected PCP to access preferred specialist benefits under the traditional POS design.
Check referral requirements before specialist appointments.
The plan design can allow covered care from nonpreferred providers, subject to applicable policy rules.
Out-of-pocket costs may be higher; reimbursement limits may apply.
Using preferred providers and following required referral processes may help reduce member costs.
Actual savings depend on deductibles, copayments and coinsurance.
Conditions or treatments that the policy clearly says it will not cover.
Insurer
Aetna plans and claim process
It is a Point of Service plan design that combines primary-care coordination with preferred and nonpreferred provider options. Exact benefits depend on the policy.
The traditional Managed Choice POS design uses a selected PCP. Confirm the requirements in your specific plan documents.
Referrals may be required for preferred specialist care under the traditional design. Rules can vary by policy.
Disclaimer: Premium amounts are indicative and may vary based on age, health, and plan selected. Ratings and figures are based on publicly available company disclosures and state insurance department filings. Finzony is not an insurance broker or agent. Verify all details on the official Aetna website before purchasing.
Contact Details
1-800-872-3862
Headquarters: 151 Farmington Avenue, Hartford, CT 06156, United States
Official Website
aetna.com
Visit the official Aetna website for plan brochures, premium quotes and policy services.
The aforementioned ratios have been averaged over three years (FY24-FY26)
The plan design can allow covered care from nonpreferred providers, but out-of-pocket costs may be higher and policy rules apply.
There is no single universal premium. Pricing depends on the specific policy, location, coverage tier and eligibility.
Coverage depends on the policy, including its drug formulary, preventive-care provisions, cost-sharing and exclusions.