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Aetna Open Access Elect Choice EPO is an Exclusive Provider Organization (EPO) plan design focused on care from participating network providers. EPO plans generally do not cover routine non-emergency care received outside the network, although emergency-care exceptions and other policy-specific provisions may apply. Open-access features may allow members to visit participating specialists without a referral, but service-specific requirements still need to be checked. Deductibles, copayments, coinsurance, prescription benefits, covered services and exclusions depend on the actual policy or employer plan. Members should confirm their providers are in network before receiving care.
Network-focused healthcare coverage with benefits governed by the specific policy
The primary consideration with an EPO plan is whether the participating provider network meets the member’s healthcare needs. Staying in network is especially important because routine out-of-network care is generally not covered under EPO designs, apart from applicable exceptions. Open-access arrangements may simplify specialist visits, but prior authorization can still apply to certain services. Before enrolling, review the Summary of Benefits and Coverage, provider directory, prescription formulary and emergency-care provisions. Do not assume that all Aetna EPO plans have identical networks or cost-sharing.

Aetna
Key Insights
Founded
1853
Aetna was established 173 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
0% CSR, calculated as a 3-year average
Aetna settles 0% of all claims it receives.
Network Hospitals
5,700+
Aetna has a network of 5,700+ hospitals, ensuring wide accessibility and convenience for policyholders.
Members generally receive covered routine care through providers participating in the applicable EPO network.
Verify doctors, hospitals and facilities against the exact plan directory.
EPO designs focus on using network providers for eligible non-emergency care.
Deductibles, copayments and coinsurance still depend on the policy.
Open-access arrangements may allow members to visit participating specialists without a referral.
Confirm referral and authorization rules for the specific plan and service.
Routine non-emergency care outside the network is generally not covered under an EPO design.
Emergency-care exceptions and other policy-specific provisions may apply.
Emergency services are subject to applicable policy terms and governing requirements.
Review the plan documents for emergency and post-stabilization care rules.
Conditions or treatments that the policy clearly says it will not cover.
Insurer
Aetna plans and claim process
It is an EPO-style plan design focused on participating network providers. Exact coverage, network access and costs depend on the applicable policy.
Routine non-emergency out-of-network care is generally not covered under EPO designs. Check the policy for emergency-care exceptions and other applicable provisions.
Open-access features may allow specialist visits without a referral, but requirements vary by plan and service.
Disclaimer: Premium amounts are indicative and may vary based on age, health, and plan selected. Ratings and figures are based on publicly available company disclosures and state insurance department filings. Finzony is not an insurance broker or agent. Verify all details on the official Aetna website before purchasing.
Contact Details
1-800-872-3862
Headquarters: 151 Farmington Avenue, Hartford, CT 06156, United States
Official Website
aetna.com
Visit the official Aetna website for plan brochures, premium quotes and policy services.
The aforementioned ratios have been averaged over three years (FY24-FY26)
There is no single universal premium. Pricing depends on the specific policy, location, coverage tier and eligibility.
Emergency-care coverage is subject to applicable policy provisions and governing requirements. Review the plan documents for details.
Prescription benefits depend on the specific plan, including its formulary, drug tiers, pharmacy network and cost-sharing.