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Cigna Exclusive Provider Organization (EPO) is a network-focused health plan design. Members generally need to use participating providers for covered non-emergency services. Routine out-of-network care is commonly limited or not covered, subject to the specific policy. Check that preferred doctors and hospitals are in the relevant EPO network. Review the deductible, prescription drug benefits, covered services and annual out-of-pocket maximum before enrolling.
National provider network with limited routine out-of-network benefits
Review the exact EPO network, out-of-network restrictions, emergency-care rules and cost-sharing. Confirm the terms in the applicable policy documents.

Cigna Healthcare
Key Insights
Founded
1982
Cigna Healthcare was established 44 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
0% CSR, calculated as a 3-year average
Cigna Healthcare settles 0% of all claims it receives.
Network Hospitals
6,400+
Cigna Healthcare has a network of 6,400+ hospitals, ensuring wide accessibility and convenience for policyholders.
Members can access covered medical services through providers participating in the applicable Cigna EPO network.
Confirm the exact network and provider participation before care.
EPO plans generally do not require members to select a primary care provider.
Check the specific employer plan for any additional requirements.
Specialist referrals are generally not required under the standard EPO design.
Some services may still require prior authorization.
Eligible emergency services are covered according to the plan and applicable requirements.
Review the policy definition of emergency services and member cost-sharing.
Covered hospital and outpatient care is paid according to the plan benefit schedule when applicable requirements are met.
Some hospital stays and outpatient procedures may need advance approval.
Cigna offers supplemental accidental injury coverage through certain employer benefit programs. A separate policy may pay benefits for qualifying injuries or treatments resulting from a covered accident.
Separate optional policy; not automatically included in Cigna Exclusive Provider Organization (EPO). Confirm availability and terms with the employer and official policy documents.
Cigna offers supplemental hospital care insurance that may pay a fixed benefit for qualifying hospital stays resulting from a covered injury or illness.
Conditions or treatments that the policy clearly says it will not cover.
Insurer
Cigna Healthcare plans and claim process
An Exclusive Provider Organization plan provides coverage through a participating provider network and generally excludes routine non-emergency out-of-network care.
Cigna EPO plans generally do not require PCP selection, but check your specific employer plan documents.
Referrals are generally not required under the standard EPO design, although certain services may require prior authorization.
Disclaimer: Premium amounts are indicative and may vary based on age, health, and plan selected. Ratings and figures are based on publicly available company disclosures and state insurance department filings. Finzony is not an insurance broker or agent. Verify all details on the official Cigna Healthcare website before purchasing.
Contact Details
1-800-997-1654
Headquarters: 900 Cottage Grove Road, Bloomfield, CT 06002, United States
Official Website
cigna.com
Visit the official Cigna Healthcare website for plan brochures, premium quotes and policy services.
The aforementioned ratios have been averaged over three years (FY24-FY26)
Separate optional policy; not automatically included in Cigna Exclusive Provider Organization (EPO). Confirm availability, eligibility and benefit terms in official policy documents.
Routine non-emergency out-of-network care is typically not covered. Emergency care and any applicable exceptions follow the plan terms and governing requirements.
There is no single universal premium. Costs depend on the employer, location and plan design.
Use the provider directory for your exact EPO plan and service area, and confirm participation with the provider before scheduling care.