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TravelX is a product name appearing in HDFC ERGO's official travel policy document library. The published TravelX wording includes specific conditions and exclusions relating to trip or event cancellation. The exact policyholder, insured event, eligibility, benefit limits and claim requirements must be identified from the applicable policy schedule and wording. Its presence in the document library does not by itself establish that it is a currently available standalone retail international travel insurance plan.
Review the applicable wording for covered cancellation events and exclusions before purchasing.
Before selecting TravelX for a travel-insurance comparison, confirm whether HDFC ERGO currently offers it as a standalone product for the intended customer and journey. The available wording specifically discusses circumstances such as cancellation or postponement by a common carrier, cancellation by an event organiser and cancellation ordered by a government. These circumstances are not automatically covered; the wording states conditions and exclusions that apply. A claim may be declined where the cancellation reason is not covered or the relevant information was public before cover was purchased. Confirm the current product status, eligible customers, premium, sum insured and complete benefit schedule with the insurer before presenting it as a purchasable plan.

HDFC ERGO
Key Insights
Founded
2002
HDFC ERGO was established 24 years ago and has built strong credibility over time, backed by its long-standing presence in the market.
Claims Experience
97.9% CSR, calculated as a 3-year average
HDFC ERGO settles 97.9% of all claims it receives, demonstrating strong credibility.
Contact Details
022-62346234
Headquarters: 6th Floor, Leela Business Park, Andheri-Kurla Road, Andheri (East), Mumbai – 400 059, Maharashtra, India.
Cancellation-related losses may be covered where the reason and circumstances satisfy the policy conditions.
The cancellation reason must be specifically covered by the applicable wording.
The wording addresses cancellation or postponement of a trip by a common carrier.
The wording also specifies circumstances in which claims are not payable.
The wording addresses cancellation of an event by its organiser or the company conducting it.
Not every event cancellation qualifies for payment.
The wording addresses certain trip or event cancellations ordered by a government.
The applicable wording contains specific exclusions and conditions.
Claims are assessed against the applicable policy wording, schedule and required documentation.
Eligibility and payment limits must be checked before purchase.
No separate optional add-on is confirmed from the available source alone.
Do not advertise an add-on unless HDFC ERGO confirms it is currently available.
Conditions or treatments that the policy clearly says it will not cover.
Insurer
HDFC ERGO plans and claim process
TravelX is listed in HDFC ERGO's official policy document library. Its current standalone retail availability and exact customer use case should be confirmed with the insurer.
The published wording includes specific trip and event cancellation conditions. Only reasons and circumstances that satisfy the applicable policy terms may qualify.
The wording specifically addresses cancellation or postponement by a common carrier and sets out exclusions. Do not assume that such a cancellation is automatically covered.
Disclaimer: Premium amounts are indicative and may vary based on age, health, and plan selected. Claim settlement ratios are from IRDAI Annual Reports. Finzony is not an insurance broker or agent. Verify all details on the official HDFC ERGO website before purchasing.
Official Website
hdfcergo.com
Visit the official HDFC ERGO website for plan brochures, premium quotes and policy services.
The aforementioned ratios have been averaged over three years (FY24-FY26)
The wording addresses event cancellation by an organiser or conducting company, but also specifies circumstances in which claims are not payable.
The wording excludes certain government-ordered cancellations except where cover is expressly provided under the applicable terms.
A reliable premium cannot be stated without confirming the current product offering, insured event, policy limits and quote.
Not safely until the insurer confirms its intended customer, current availability and complete benefits. The available wording includes specific trip or event cancellation conditions.
Visit https://www.hdfcergo.com/download/policy-wordings/travel and locate TravelX. Confirm that the document applies to the policy being offered.